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Conditions of Use

All of this site contents are all rights reserved.
All information or materials contained on the site is the property of "Tokyo Kitsch" and/or its suppliers or licensors.

The users of this site take total responsibility about all information through this site, Any action that may cause trouble and/or damage to our site is strictly prohibited. If you are under 16 years of age, you must obtain the consent or permission of your parent or guardian before you place an order at this site.

The user of this site is strictly prohibited from doing the following:

- Any act of fraud, such as using false email addresses etc.
- Any act that may cause troubles, damages, inconveniences and/or disadvantages to other users and/or this site.
- Any act that may infringe or violate copyrights, trademarks, privacy and/or publicity laws.
- Any act that may be illegal and/or is offensive to public order and morals.
- Any other act that is judged inappropriate by Tokyo Kitsch.

We, Tokyo Kitsch, reserve the right to delete or change contents on this site at any time without prior notice.
While we take great care in the preparation of this site, we do not accept any responsibility or liability for all direct, indirect or consequential loss, damage or inconvenience suffered or incurred by any person as a result of use of this site or any material on this site.

Use of this site and the Terms and Conditions shall be governed by and construed in accordance with the laws of Japan unless otherwise expressly provided. All controversies relating to use of this site shall be submitted to the Tokyo District Court or Tokyo Summary Court as the Court of first instance.

The amount of your total payment is the sum of the item price (including Tax) plus Shipping Fee, in Japanese Yen.
In some cases, your order may be subject to import duties and taxes, custom duties and some other import fees levied by the destination country. Additional charges for customs clearance must be borne by you. Customs policies vary from country to country, so please make sure to check the customs regulations of your destination country.
We hold no responsibility for any shipping delay due to customs clearance procedures.

* International Order

We accept PayPal that has various payment options.
You need to create a user account at PayPal to complete your payment processes.
Please reffer to "Customer Service page.

In some cases, you may not be able to complete payment process, due to the timing of your order. Although items were displayed as "in-stock" at the time of placing them into the Shopping Cart, it may become "out-of-stock" at the time of check out, depending on your timing.

As a general rule, we do not accept any order cancellation requests after your order has been processed; however, we are able to process an order cancellation request at no extra charge only if the request is received before shipping your order.

In case the item you received is defective, please report it by e-mail, within 10 days after you received it.We will gladly replace the item.
We will let you know the return instructions in our reply via e-mail, so please send us an e-mail to info@tokyokisch.com with your name, order date, item number and reasons for return.

Address : 4-27-7 Nishi-nippori, Arakawa-ku, Tokyo, Japan, 116-0013
Refund : We will refund the shipping fee you paid for returning your items.

Items that are Not Returnable
We do not accept returns of the following items:
- Any Items that are returned more than 11 days after delivery.
- Any items that have obvious signs of use.
- Any items that were damaged and/or soiled after they have been delivered to you.
- Any items that had specified notes that it cannot be returned.

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Shopping Guide


■お支払い方法について

・銀行振込 / クレジットカード / 代金引換
※銀行振込・郵便振込はお振込み時に必要金額をご負担下さい。


【対応クレジットカード】
ソリューション画像

※「郵便振込」では、土、日、祝日をはさみますと確認にお時間をいただくことになります。お急ぎの場合は他のお支払方法をお選び下さい。

■お問い合せ先

お問い合せは、E-mail・TELにて承っております。
E-mail:info@tokyokitsch.com
TEL : 03-5832-9218
※お電話は11時~17時まで承りますが、E-mailのご連絡をおすすめ致します。なお定休日の火曜日はお電話にでられません。

■送料について

●買い上げ金額10,000円以上で送料無料!!
●宅配便 648円~1,878円 詳細はコチラから
●クリックポスト 180円
※「送料180円」とマークがある商品に関しては、
クリックポストをお選びいただけます。
海外発送も承っております。

■発送日について

商品の発送は在庫がある場合ご注文日より2〜3日以内に発送いたします。なお、火曜日は定休日となり発送ができません。

■返品・交換について

・お客様のご都合による返品に関しましては、一切お受けしません。但し、こちらの過失による返品につきましては商品到着後5日以内にE-mailまたはTELにてご連絡ください。

・出荷の際には、汚れ、破損等入念にチェックしたのち出荷しておりますが、万が一、発送中の破損、不良品、あるいはご注文と違う商品が届いた場合の商品交換時の送料等はこちらが負担いたします。

・お客様のご都合によるご返品・交換については、お受けいたしかねます。

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